Artificial Intelligence (AI) and Large Language Models (LLMs) are changing the game in retail. Let’s look at eight exciting ways AI is making shopping better for everyone.
Table Of Contents
Smart Customer Service Chatbots
AI-powered chatbots are getting really good at helping customers. They can answer questions and solve problems quickly. IKEA’s bot named Billie has handled almost half of all customer questions in the past two years. This lets IKEA train their staff to do more interesting jobs, like giving interior design advice.
Personal Shopping Assistants
Imagine having a friend who knows everything about shopping. That’s what AI shopping assistants are like. They can help you find exactly what you want, suggest new things you might like, and even help you stay within your budget. Some stores are already using these assistants on their websites and apps.
Visual Search and Try-On
AI is making it easier to shop for things like makeup, jewelry, and furniture. You can use your phone’s camera to see how a new lipstick color would look on you or check if a couch would fit in your living room. Stores like Sephora are using this tech to help customers find the perfect products.
Smart Pricing
AI helps stores set the right prices for things. It can change prices based on what’s happening in the store, like making things cheaper when they’re about to expire. This is really helpful for convenience stores where prices matter a lot to customers.
Personalized Product Recommendations
AI looks at what you like and suggests things you might want to buy. It’s like having a personal shopper who knows your style. This makes online shopping more fun and helps you discover new products you’ll love.
Voice Shopping
You can now shop just by talking to a smart speaker or your phone. AI understands what you’re saying and helps you order things without needing to type or click anything. It’s super handy when you’re busy doing other stuff.
Inventory Management
AI helps stores keep track of what’s in stock. It can predict when things will run out and order more automatically. This means you’re less likely to find empty shelves when you go shopping.
Virtual Shopping Assistants for Employees
AI isn’t just for customers. It also helps store employees do their jobs better. For example, there’s a new tool that can answer questions sales staff might have, like explaining tricky terms or helping write emails to customers about new products.
How Cubeo AI Fits In
At Cubeo AI, we enhance all these AI use cases in retail to make them even better. With our platform, stores can create their own AI assistants without any need for coding expertise. These assistants can handle tasks like answering customer questions, assisting with online shopping, or helping staff perform their jobs more efficiently.
For example, a store can use Cubeo AI to build a chatbot that knows everything about their products. Or they can create an AI assistant that helps employees quickly find crucial information. The best part is, we offer a variety of AI brains like GPT-3.5, GPT-4, Claude 3 and many more, so businesses can choose the model that fits their needs perfectly.
Additionally, Cubeo AI allows seamless integration of AI assistants with other tools. This enables the AI to check inventory, adjust pricing, or even post on social media. It’s like giving AI superpowers to help run the store effortlessly!
